Privacy Policy

This Privacy Policy explains how TPNI handles personally identifiable information. “Personally Identifiable information” is defined as information submitted to and/or collected by TPNI via our website. Such information can be collected when an individual submits his or her name and/or address. You will be informed what information is required, and what information is optional. TPNI may also collect information about visits to the TPNI website without an individual actively submitting information through various automated digital means, such as cookies and internet tags. Although the information collected by such automated digital means does not directly identify specific individuals, internet web browsers automatically transmit information to the TPNI website regarding the software a user’s computer is operating, such as IP Address and browser version. Information collected by these technologies cannot be used to identify individuals without additional identifiable information.


Any Personally Identifiable Information individual users provide will be used only by TPNI employees for the purposes of fulfilling a specific client request. TPNI will not share this information with any third party without the consent of an individual user. TPNI will not disclose any Personally Identifiable Information it gathers from an individual user, except as set forth in this Privacy Policy or as specifically agreed to by such individual user. TPNI may release Personally Identifiable Information to third parties without user consent: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as in response to a physical threat, to protect property or defend or assert legal rights. In the event that TPNI is legally compelled to disclose Personally Identifiable Information to a third party, TPNI will attempt to notify the involved user unless doing so would violate the law or court order. In addition, TPNI may disclose Personally Identifiable Information as further described below.

TPNI operations and maintenance contractors sometimes have limited access to Personally Identifiable Information in the course of providing services to TPNI. Access to an individual user’s Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for TPNI.  TPNI requires its operations and maintenance contractors to: (1) protect the privacy of any individual user’s Personally Identifiable Information consistent with this Privacy Policy, and (2) not use or disclose Personally Identifiable Information for any purpose other than providing TPNI with services, as required by law.


By using this site, you agree to the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy.


This site takes reasonable steps to protect Personally Identifiable Information as you transmit it to our site and to protect such information from loss, misuse, unauthorized access, disclosure, alteration or destruction. You should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e-mail sent to or from this site may not be secure.


Questions or comments regarding this Policy, or our use of Personally Identifiable Information, should be submitted to TPNI as follows:

10 Oceana Way
Norwood, MA 02062
Phone: +1 (781) 688-8000


If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any Personally Identifiable Information. This Privacy Policy was last updated on September 5, 2019.

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